How to Fix Play Store - NO CONNECTION, RETRY ERROR

FIX PLAY STORE - NO CONNECTION, RETRY ERROR

FIX DATE AND TIME SETTINGS

It works 80 percent of the time. Google Play Services sync with their master servers to send and receive data, to do this your device time and date should be correctly set. I used to change time settings to cheat extra lives on Candy Crash Saga... and later that turned out to be the main culprit behind connection error issue.

• Go to Settings > Date & Time
• Check Automatic date & time
• Or alternatively, you can set time by yourself, just make sure it is correct.

CLEAR GOOGLE PLAY STORE APP CACHE

Android OS keeps cache of Google Play Store items in order to quickly serve content to users and to save bandwidth at same time. Sometimes it causes issues and could be one of the reasons behind connection error. It is wise to clear cache and restart the Play Store. By doing this, not only it will resolve the issue but it will also serve you recent/fresh apps for download and purchase

• Go to Settings > Apps
• Swipe right to ALL
• Scroll down and tap Google Play Store
• Press Clear Data button and tap OK

 CHANGE OR RE-LOGIN YOUR GOOGLE ACCOUNT

If you previously changed the security settings or password of your Google account. You need to update the account settings on your Android device. Also, you can switch to other account.

• Go to Settings > Accounts > Google
• Tap your primary Google account
• Open options from the right top corner, click remove an account.
• Now open Play Store, it will ask you to login your Google account again.

 UNINSTALL UPDATES

Sometimes Google Play Store updates automatically and makes changes without user permission. If the above-mentioned steps don’t help you, use the “uninstall updates” option of the Play Store app, it will revert to the previous version and may also fix the problem.

• Go to Google Play App settings (refer to Step #2)
• Press Uninstall Updates

 REMOVE ANY PROXY OR VPN SOFTWARE

Remove any existing proxy or VPN services and connect directly to the internet before accessing Play Store.

• Go to Wireless & Network, modify your WiFi settings, go to advanced options and remove any proxy servers.
• Disconnect any VPN connection or apps you have running in the background.

 DELETE HOSTS FILE

For advanced users only. If you rooted your Android device, do the following.

• Open File Manager App.
• Browse to root/system/etc.
• Delete hosts.txt file

7. FACTORY RESET YOUR PHONE/TABLET

This comes as a last resort. If anything mentioned above does not work. It’s time to do a full factory reset to your phone. It will clear everything and put your device in its original condition. Make sure youback-up your contacts and files before you perform a reset, else you will lose everything.

• Go to Settings > Backup & reset
• Click Factory Data Reset

If all the solutions don’t help, please contact your ISP if they are blocking Google IP addresses. You may also want to visit the service center of your Android phone/tablet manufacturer. If you have any tips related to this issue, post a comment.